Contact us

We'd love to hear from you. Whether you have a question about your order, need product advice, or simply want to say hello — we're here for you.

Email us: support.velour@gmail.com

We aim to respond to all messages within 1–2 business days. Please include your order number in your message if your enquiry is related to an existing order.

We're a small team and we genuinely care about every customer. No bots, no templates — just real people who love beauty as much as you do. ♡